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FAQs
Manage Booking

FAQs Home

What does your question relate to?

  • Driver Requirements

    Ensure you've got all the correct documentation before setting off

  • Vehicle Information

    Getting the vehicle you want and how to request an adapted/accessible vehicle.

  • Confirmation and Payment

    All the details you need on paying for your upcoming trip

  • Optional Extras

    Information regarding all additional features including car seats, GPS etc.

  • Change or Cancel Your Booking

    Hopefully you're completely satisfied with your rental but, if not, we're here to help

  • Insurance Coverage

    Understand what you're covered for before getting behind the wheel

  • Pick-up and Drop-off

    What to expect when you pick up or drop off your car

  • After Your Car Hire

    Answers to any questions you may have after you've dropped off your car

  • Private Transfers

    Answers to any questions you may have about Private Transfers

  • Electric Vehicles

    All you need to know when renting an Electric Vehicle

FAQs

Change or Cancel Your Booking

Can I edit my booking?

Change or Cancel Your Booking

How do I cancel my booking?

Change or Cancel Your Booking

Can I change the dates or times of my booking?

Driver Requirements

What do I need to pick up the car?

Change or Cancel Your Booking

What is your cancellation and no-show policy?